Hsbc Internet Banking Lost Secure Key ((link)) Instant

Even without a Secure Key, you can often still log in to the HSBC UK Mobile Banking app using just your telephony PIN or biometric data (fingerprint/face ID), provided you had these set up previously. While you won't have full transaction capabilities, you can check balances and view recent transactions to ensure nothing suspicious is happening.

Overall, I'm disappointed with HSBC's handling of this situation. Losing a secure key is not uncommon, and I expect a more streamlined process for replacing it. hsbc internet banking lost secure key