8x8 Network Utility Tool |work| Guide

With the rise of the hybrid workplace, employees often connect from uncontrolled environments (home Wi-Fi, coffee shops). The tool empowers employees to self-diagnose. By bookmarking the tool, a remote employee can verify their home network capacity before joining a critical video conference, reducing the frequency of support tickets generated by poor home internet connections.

Ensure your network firewall permits outbound and inbound traffic for the necessary 8x8 signaling and media ports. This typically includes: Ports 5060 (UDP/TCP) and 5061 (TLS). RTP Media (Voice/Video): Ports 16384 through 32767 (UDP). Web Services: Ports 80 and 443 (TCP). 4. Upgrade Network Hardware 8x8 network utility tool