Many Windows 7 dongles require the driver first .
: Search for your specific PC model number followed by "Bluetooth driver for Windows 7". how to install bluetooth on windows 7
: Run the downloaded .exe file as an administrator, follow the prompts, and restart your computer . Many Windows 7 dongles require the driver first
: Search for your model and select the Windows 7 (32-bit or 64-bit) version of the Bluetooth driver. follow the prompts
If drivers are installed but you can't connect, the background service might be stopped. Press Windows Key + R , type services.msc , and hit . Find Bluetooth Support Service .