But there is nothing quite as frustrating as plugging in your iX1500 or S1300i on a new computer, clicking "Scan," and watching your operating system stare back at you with total confusion.
Ricoh (who acquired the scanner division from Fujitsu) maintains a centralized support page.
ScanSnap hardware is legendary for a reason, but the software transition from "Manager" to "Home" created a lot of confusion. As long as you download directly from scansnap.com and install the correct version for your specific model number (check the sticker on the bottom!), you will be scanning in under 10 minutes.