Globalscape Contact Us -

Here is deep, structured content related to "Globalscape Contact Us" — aimed at users seeking technical support, sales inquiries, partner opportunities, or corporate communication with Globalscape (a company known for managed file transfer (MFT) and cybersecurity solutions like EFT, WAFS, and DMZ Gateway).

1. Primary Contact Channels (Official) Globalscape’s official website provides several direct contact methods:

Sales Inquiries: sales@globalscape.com Technical Support: support@globalscape.com (requires valid maintenance contract) General/Corporate: info@globalscape.com Phone (USA Headquarters): +1 (210) 308-8267 Toll-Free (USA): +1 (800) 290-5054 Fax: +1 (210) 308-8268

Headquarters Address: Globalscape, Inc. 750 E. Mulberry Ave, Suite 200 San Antonio, TX 78212 USA globalscape contact us

2. Regional & International Contact Points Globalscape operates globally via direct sales and partners. For regions outside North America, they often route through:

EMEA (Europe, Middle East, Africa): Contact via emea@globalscape.com or through local resellers listed on their partner portal. APAC (Asia-Pacific): Inquiries go to apac@globalscape.com — no standalone office; support is handled from US or UK hours. Latin America: Spanish/Portuguese support available through designated partners.

⚠️ No published local office phone numbers beyond San Antonio HQ; all international calls route through the main US line. Here is deep, structured content related to "Globalscape

3. Support Portal & Self-Help (Before Contacting) Globalscape encourages using their customer portal before direct contact:

Portal URL: support.globalscape.com Features:

Knowledge base (articles, how-to guides, known issues) Software downloads (patches, hotfixes, full installers) Ticket submission (requires login) Community forums (user-to-user) For regions outside North America, they often route

Prerequisite: You need a registered account with an active maintenance contract. For expired contracts, you must first contact Sales to renew before accessing support.

4. Escalation Paths (If Standard Support Fails) If your issue is not resolved through normal channels: