| Error Message | Probable Cause | Solution | | :--- | :--- | :--- | | "Product key already used" | Key linked to a different Microsoft account | Sign in with the original account. If lost, contact Microsoft Support. | | "No internet connection" | Firewall or proxy blocking access | Connect to a different network or temporarily disable VPN. | | "Activation limit exceeded" | Personal subscription used on >5 devices | Deactivate a previous device at . | | "Sorry, we can't find your subscription" | Wrong account signed in | Verify the correct email address (check spam for original receipt). |

Existen varios métodos para activar Office 365, dependiendo del tipo de licencia y la situación del usuario. A continuación, se presentan los métodos más comunes:

Si tu empresa o escuela te proporcionó el correo (ejemplo: usuario@empresa.com o alumno@universidad.edu ).

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