Sor Viewer -

Note: If you were looking for "State of Risk," "Service Order," or "Sequentially Operated Relay" viewers, the principles of data aggregation below still apply, but the specific metrics will differ.

| Issue | Likely Cause | Solution | | :--- | :--- | :--- | | | Shallow monitoring (checking power/network only). | Implement application-layer heartbeat checks. | | Dashboard is blank or "Unknown" | Loss of access to the backup repository or monitoring agents are down. | Ensure the SOR Viewer is hosted off-site or in a highly available zone. | | State toggles between Green/Red rapidly | "Flapping" network connection or unstable load balancer. | Configure dampening settings (require 3 successful checks before marking as Restored). | sor viewer

: Displays the power loss (dB) against distance (km or miles). Note: If you were looking for "State of

: Comprehensive suite for VIAVI OTDR traces. | | Dashboard is blank or "Unknown" |