Caddirekt El Jun 2026
Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition, and Personality, 9(3), 185-211.
EI is often conceptualized as a set of competencies that include self-awareness, self-regulation, motivation, empathy, and social skills (Goleman, 1995). These competencies are thought to be essential for effective job performance, leadership, and teamwork. Research has shown that EI is positively related to job performance, job satisfaction, and organizational commitment, and negatively related to turnover, absenteeism, and conflict (Côté & Miners, 2006). caddirekt el