Odoo And Freshdesk

: View Freshdesk ticket history directly within Odoo's CRM or Sales modules. This allows sales teams to see if a customer has ongoing support issues before reaching out for a new sale.

Maximizing Business Efficiency with Odoo and Freshdesk Integration odoo and freshdesk

This "swivel-chair" workflow costs hours per week and leads to stale data. Odoo knows the truth about operations; Freshdesk knows the truth about customer sentiment. Neither talks to the other. : View Freshdesk ticket history directly within Odoo's

: For bespoke needs, Odoo’s Python-based framework and Freshdesk’s REST API allow for deep, custom data warehouse architectures. freshdesk connector - Techloyce odoo and freshdesk

Do not move your helpdesk to Odoo (its native helpdesk is basic). And do not move your ERP to Freshdesk (it has no inventory logic). Instead,