| Issue | Recommended Solution | |-------|----------------------| | Need a KBIS extract | Download instantly online (pay per document) | | Forgot your login/password | Use the “Mot de passe oublié” link on the login page | | Billing error | Use the contact form inside your secure account | | General question | infogreffe@consulfrance.org |
Alternatively, visit your local in person—though this is slower than the online method.
Before reaching for the phone, try these faster, free methods:
Infogreffe provides customer service for technical and subscription inquiries at 01 41 74 72 72, while specific file issues should be addressed to the local Greffe du Tribunal de Commerce. For issues regarding filings or payments, the service advises having a SIREN/SIRET number ready before calling. For more information, visit the official Infogreffe prevention page at Infogreffe . Infogreffe AI can make mistakes, so double-check responses Copy Creating a public link... You can now share this thread with others Good response Bad response 1 site Prévention:mentions légales! - Infogreffe Pour toute information ou question, le service clientèle d'Infogreffe est joignable par e-mail à cette adresse : service.clients@i... Infogreffe 1 site Prévention:mentions légales! - Infogreffe Pour toute information ou question, le service clientèle d'Infogreffe est joignable par e-mail à cette adresse : service.clients@i... Infogreffe Show all
The Infogreffe téléphone system offers several functionalities that facilitate easy access to judicial information: