Background

Many antivirus programs flag these utilities as "False Positives." You may need to temporarily disable your shield during the reset process. If you'd like to dive deeper, I can help you with:

Resetting waste ink counters, print head cleaning, and running ink charging routines.

| Symptom | Likely Needed Action | |--------|----------------------| | Printer shows “Service Required” or error code (e.g., 0x9A, 0x9B, 0xF4) | Waste ink pad counter reset | | After replacing the waste ink pad (physical replacement) | Waste ink pad counter reset | | New print head installed but no ink flows | Initial ink charge | | Horizontal banding or misalignment persists after driver alignment | Bi-D adjustment (in AP) | | Scanner assembly replaced | Scanner offset adjustment |

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