For immediate assistance, use the following directory to reach the correct department: Department Phone Number 1-800-290-5054 Sales & Main Line (International) 1-210-308-8267 Technical Support (Standard) 1-210-366-3993 Global Headquarters (HelpSystems) 1-952-933-0609 Support Hours & Policies
However, if you have recently searched for the you may have encountered frustration. Unlike a typical SaaS company that prominently displays a 1-800 number, Globalscape’s customer support model has evolved—especially following its acquisition by HelpSystems (now Fortra ) in 2020. globalscape phone number
Globalscape's support team is available to assist you during the following hours: For immediate assistance, use the following directory to
If your production EFT server is down and causing data loss or a security breach: Searching for one will only lead to outdated
There is for technical issues in the modern Fortra era. Searching for one will only lead to outdated directories or scam sites. Instead, embrace the ticket system—it is faster, trackable, and secure. For sales or billing, the numbers above work perfectly.